Step-by-step instructions on how to search for flights, select dates, and complete the booking process.
Information on policies for flight changes or cancellations, including any fees and the process to do so.
Tips on finding discounts, using fare alerts, booking in advance, and flying on certain days or times to save money.
A list of accepted payment methods such as credit cards, PayPal, or others, and any currency preferences.
Clarification on confirmation emails, booking reference numbers, and how to verify the status of your booking.
Explanation of seat selection during booking, costs for premium seating, and any available options (like extra legroom or window seats).
Information on what steps to take, compensation options, and how to contact the airline for assistance.
Details on baggage policies, including checked luggage, carry-ons, weight limits, and any additional fees.
Instructions for online check-in, airport check-in, and the timing of when check-in opens and closes.
Explanation on how to book flights for groups or families, and whether group discounts are available.
Up-to-date information on COVID-19 policies, visa requirements, vaccination status, or other entry requirements for specific destinations.
Guidance on what to do in the event of a missed flight, including rebooking options and related fees.
How to submit special requests or accommodations during booking or after, and whether additional fees apply.
Explanation of whether travel insurance is offered, what it covers, and how to opt-in or out.
Instructions on how to track flight status (delays, gate changes, etc.) on the website or app.